Frequently asked questions

Limits apply per product within one order. Previous purchases are not tracked, so a customer can place another order. This is not a lifetime purchase limit or a reseller-detection service.

Yes. All variants and cart lines for a product count toward one product limit. With a limit of 2, one small tee plus two large tees exceeds the limit.

When checkout validation is enabled, the Shopify Function blocks excess quantities and shows a maximum-per-order message. The customer must reduce the quantity before continuing.

Signed-in customers that Shopify identifies as having a B2B or b2b customer tag bypass quantity validation. A guest checkout does not receive that exemption. The current exemption is not configurable in the app.

Connect your Shopify store, open Quantity Limit Manager, and choose a product limit. You can also select multiple products and apply a shared limit. Make sure the store’s checkout validation is enabled, then test a cart above the limit before relying on enforcement.

Unlimited removes the app’s quantity restriction for that product. Products with no saved limit also have no restriction from this app. Other Shopify inventory and checkout rules can still apply.

No. The app checks cart quantities against per-order product limits. It does not replace inventory management or prevent repeat orders, multiple accounts, or every form of reseller activity.

No theme edits are required for the app’s checkout validation. Enforcement depends on the store’s active validation setup; saving a product limit alone is not proof that checkout validation is active.

Scheduled limits and customer-email purchase-history rules are not available in this release.

Plans and pricing are being finalized. Product allowances and trial terms will be published on the pricing page when available.

Confirm the saved limit, combine quantities across all variants, check that validation is enabled, and verify whether the signed-in customer has a B2B or b2b tag. Contact support with your store domain and the steps to reproduce the issue; do not send passwords or access tokens.